Frequently Asked Questions
Everything you need to know about shopping with GIORNI
What is the GIORNI return policy?
We offer a 30-day return window for all unworn garments in their original packaging with tags attached. Please note that for hygiene reasons, jewelry and intimate apparel are final sale.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally arrive within 7-14 business days.
How do I ensure I choose the right size?
Each product page features a detailed 'Size & Fit' guide. We recommend comparing your body measurements to our chart. If you are between sizes, we suggest sizing up for a more relaxed fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
Are GIORNI products sustainably made?
At GIORNI, we prioritize ethical manufacturing. 80% of our current collection is made from organic or recycled materials, and we work exclusively with factories that guarantee fair wages and safe working conditions.
Can I track my order in real-time?
Yes. Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your package's journey.